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2.1. Crestron AirMedia displays a white screen

Problem

A white screen is displayed instead of the splash screen.

Related Products

Crestron AM-200/300 Series AirMedia Presentation Systems

Cause

HDCP handshake fails due to incompatible devices between the AirMedia device and the display.

Solution

From the web administration panel of the AirMedia device, disable HDCP on both the input and output.