1.1. Missing information in System Management BIOS

Problem

Missing information such as serial number or model number in the System Management BIOS (SMBIOS).

Prior to 2010, Transource Desktop and Notebook computers shipped without without asset information fields being populated in SMBIOS.

Solution

A Desktop Management Interface (DMI) utility is available for Transource desktop and notebook computers that have shipped without SMBIOS information being populated. Use the Drivers and Utilities lookup feature on the Transource support page to find the DMI utility for your computer.